Fix Your Wi-Fi Calling Not Working On Your Android Device 2023 (Updated)

Fix Your Wi-Fi Calling Not Working On Your Android Device 2023 (Updated)
Fix Your Wi-Fi Calling Not Working On Your Android Device 2023 (Updated)

Wi-Fi calling can be incredibly useful, but there are times when it doesn’t function as expected on Android devices. The issues typically stem from either phone-related problems, network-related issues, accidental Wi-Fi calling deactivation, or the carrier’s lack of support for this feature.

Common Reasons for Wi-Fi Calling Failures on Android Phones:

  1. Connectivity Problems: Since Wi-Fi calling relies on a robust wireless internet connection, many issues are related to connectivity. Weak Wi-Fi signals or slow internet connections can hinder Wi-Fi calling.
  2. Router Problems: Problems with your wireless router can also disrupt Wi-Fi calling. Ensure your router is functioning correctly if you’re experiencing issues with Wi-Fi calls on your home network.
  3. Accidental Deactivation: Wi-Fi calling is a feature that can be toggled on and off. If it’s accidentally turned off, Wi-Fi calling will not work. Additionally, enabling Airplane mode without manually turning on Wi-Fi can disable Wi-Fi calling.
  4. Carrier Support: If Wi-Fi calling has never worked on your phone, your carrier may not support this feature. In such cases, it’s essential to verify with your carrier if they offer Wi-Fi calling services.

Why Wi-Fi Connections May Drop:

  • Weak Signal Strength: A weak Wi-Fi signal can disrupt calls. If your signal strength is low, consider moving to a location with a better signal.
  • Network Limitations: Wi-Fi calling may not be supported on certain networks, such as public Wi-Fi networks. Confirm with the network administrator or other users if Wi-Fi calling is feasible.

How to Resolve Wi-Fi Calling Issues on Android:

If you encounter difficulties with Wi-Fi calling on your Android device, try these solutions:

  1. Enable Wi-Fi Calling: Ensure Wi-Fi calling is turned on in your device settings. If the option is not available, it may indicate that your carrier does not support this feature.
  2. Verify Wi-Fi and Connectivity: Confirm that Wi-Fi is enabled on your phone and that you are connected to a Wi-Fi network.
  3. Check Airplane Mode: Make sure Airplane mode is turned off, as it can disable Wi-Fi calling if Wi-Fi is not manually activated.
  4. Signal Strength: Check your Wi-Fi signal strength and relocate to an area with better reception if it’s weak.
  5. Network Compatibility: Verify whether the Wi-Fi network you are using supports Wi-Fi calling. Contact the network administrator or other users for confirmation.
  6. Switch Networks: Test Wi-Fi calling on different Wi-Fi networks to isolate the issue.
  7. Restart Your Phone: Restart your phone to resolve connectivity problems. Depending on your device, the process may involve holding the power button or using a specific button combination.
  8. Reinstall SIM Card: Network connectivity problems can sometimes be fixed by removing and reinstalling the SIM card. Turn off your phone, remove the SIM card, clean it, reinsert it, and restart your phone.
  9. Restart Network Hardware: If you’re experiencing issues at home, consider restarting your wireless router and modem. Unplug both devices, wait for at least 30 seconds, and then plug them back in.
  10. Check for Android Updates: Outdated software can affect Wi-Fi calling functionality. Update your Android operating system via Settings to ensure compatibility.
  11. Reset Network Settings: As a last resort, you can reset your device’s network settings. Be aware that this will erase stored Wi-Fi networks and passwords. Access this option through Settings > System > Advanced > Reset options > Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS.
  12. Contact Your Carrier: If none of the above solutions work, reach out to your carrier for further assistance. They can provide insight into carrier-specific issues and help troubleshoot the problem.

Frequently Asked Questions:

  • How to Enable Wi-Fi Calling on Android: In your Phone app, access More (usually represented by three vertical dots) > Settings > Calls, and enable Wi-Fi calling. When connected to Wi-Fi, you’ll see options for Wi-Fi calling during calls.
  • Is Wi-Fi Calling Worth Using: Wi-Fi calling is especially useful in areas with poor cellular signal but strong Wi-Fi. It provides an alternative for making calls and sending texts.
  • Enabling Wi-Fi Calling on Samsung Phones: To activate Wi-Fi calling on Samsung devices, connect to Wi-Fi, go to Settings > Connections, and toggle the Wi-Fi Calling switch. Alternatively, open the Phone app, go to Settings, and enable Wi-Fi Calling.


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