Wi-Fi calling can be incredibly useful, but there are times when it doesn’t function as expected on Android devices. The issues typically stem from either phone-related problems, network-related issues, accidental Wi-Fi calling deactivation, or the carrier’s lack of support for this feature.
Common Reasons for Wi-Fi Calling Failures on Android Phones:
- Connectivity Problems: Since Wi-Fi calling relies on a robust wireless internet connection, many issues are related to connectivity. Weak Wi-Fi signals or slow internet connections can hinder Wi-Fi calling.
- Router Problems: Problems with your wireless router can also disrupt Wi-Fi calling. Ensure your router is functioning correctly if you’re experiencing issues with Wi-Fi calls on your home network.
- Accidental Deactivation: Wi-Fi calling is a feature that can be toggled on and off. If it’s accidentally turned off, Wi-Fi calling will not work. Additionally, enabling Airplane mode without manually turning on Wi-Fi can disable Wi-Fi calling.
- Carrier Support: If Wi-Fi calling has never worked on your phone, your carrier may not support this feature. In such cases, it’s essential to verify with your carrier if they offer Wi-Fi calling services.
Why Wi-Fi Connections May Drop:
- Weak Signal Strength: A weak Wi-Fi signal can disrupt calls. If your signal strength is low, consider moving to a location with a better signal.
- Network Limitations: Wi-Fi calling may not be supported on certain networks, such as public Wi-Fi networks. Confirm with the network administrator or other users if Wi-Fi calling is feasible.
How to Resolve Wi-Fi Calling Issues on Android:
If you encounter difficulties with Wi-Fi calling on your Android device, try these solutions:
- Enable Wi-Fi Calling: Ensure Wi-Fi calling is turned on in your device settings. If the option is not available, it may indicate that your carrier does not support this feature.
- Verify Wi-Fi and Connectivity: Confirm that Wi-Fi is enabled on your phone and that you are connected to a Wi-Fi network.
- Check Airplane Mode: Make sure Airplane mode is turned off, as it can disable Wi-Fi calling if Wi-Fi is not manually activated.
- Signal Strength: Check your Wi-Fi signal strength and relocate to an area with better reception if it’s weak.
- Network Compatibility: Verify whether the Wi-Fi network you are using supports Wi-Fi calling. Contact the network administrator or other users for confirmation.
- Switch Networks: Test Wi-Fi calling on different Wi-Fi networks to isolate the issue.
- Restart Your Phone: Restart your phone to resolve connectivity problems. Depending on your device, the process may involve holding the power button or using a specific button combination.
- Reinstall SIM Card: Network connectivity problems can sometimes be fixed by removing and reinstalling the SIM card. Turn off your phone, remove the SIM card, clean it, reinsert it, and restart your phone.
- Restart Network Hardware: If you’re experiencing issues at home, consider restarting your wireless router and modem. Unplug both devices, wait for at least 30 seconds, and then plug them back in.
- Check for Android Updates: Outdated software can affect Wi-Fi calling functionality. Update your Android operating system via Settings to ensure compatibility.
- Reset Network Settings: As a last resort, you can reset your device’s network settings. Be aware that this will erase stored Wi-Fi networks and passwords. Access this option through Settings > System > Advanced > Reset options > Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS.
- Contact Your Carrier: If none of the above solutions work, reach out to your carrier for further assistance. They can provide insight into carrier-specific issues and help troubleshoot the problem.
Frequently Asked Questions:
- How to Enable Wi-Fi Calling on Android: In your Phone app, access More (usually represented by three vertical dots) > Settings > Calls, and enable Wi-Fi calling. When connected to Wi-Fi, you’ll see options for Wi-Fi calling during calls.
- Is Wi-Fi Calling Worth Using: Wi-Fi calling is especially useful in areas with poor cellular signal but strong Wi-Fi. It provides an alternative for making calls and sending texts.
- Enabling Wi-Fi Calling on Samsung Phones: To activate Wi-Fi calling on Samsung devices, connect to Wi-Fi, go to Settings > Connections, and toggle the Wi-Fi Calling switch. Alternatively, open the Phone app, go to Settings, and enable Wi-Fi Calling.